How do I shop online?
Due to monitor differences, actual colors may vary from what appears online. MiXFits is makeup reimagined to simplify and maximize our color cosmetic tools. With change comes adjustments, which can take time. Shop knowledgeably, and if you need help understanding what something is or how to use it, reach out to us at [email protected]. We are committed to your satisfaction. Checking out is simple and secure. View your the items in your Shopping Bag by clicking the "Shopping Bag" icon on the top right of any page. There is also a checkout hyperlink located on any item detail page. Adjust quantities while in your shopping bag by changing the number to the right of the items, and then by clicking "update bag" after all quantity adjustments have been made.
How do I checkout?
Click the “checkout” button in your shopping cart to begin processing your order. If you've registered with us before, you can sign-in using your email address and the password you created for your account. If you have not registered for an account, follow the simple steps to create an account and continue through the checkout process. You can also checkout without saving any information. The products sold on our site are not intended for resale. We reserve the right to cancel orders that appear to be for resale purposes. If you have a business or an online store and are interested in wholesale purchases, please contact us at [email protected].
Item availability
Details on item availability can be found on the product details page. If we run out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
Which Payment Methods do you accept?
We accept PayPal and the following credit cards: Visa, Master Card, and American Express. All transactions are processed in U.S. Dollars ($ USD).
How can I track my order?
Order confirmations are issued once your order has been successfully transmitted. A shipping confirmation e-mail will be sent once your order has shipped. This confirmation will include the tracking number for your package. Log in to your account page to check the status of your order at anytime. Use your email address and password to view your Order History to view past and current orders you have placed.
WHOLESALE
Tax exempt customers, please contact us at [email protected] for special arrangements and invoicing.
DO I HAVE TO USE MIXING BAGS?
The mixing bags are the easiest, most thorough, and safest means of mixing the Colors and the Elements. Mixing in a palette, a bowl, or with a pestle/mortar can get messy, waste product, and potentially expose you to dust that you do not want to inhale. You will also have to clean and disinfect between each client. Though blenders are acceptable to mix Colors, we do not recommend them for mixing because the sharp blades will destroy certain functional ingredients in Elements.
WHAT DO I NEED TO KNOW ABOUT PRODUCT CARE AND USER AWARENESS?
Store MiXFits products in a cool, dry place, out of direct sunlight. Intended for topical use only. Do not consume. Keep out of reach of children. Colors may stain clothing or other porous surface. Dyes will likely stain. Use parchment paper or other protective layer when mixing. Avoid inhaling any cosmetics of any brand in general (dust or airbrush, etc).
If this product is mixed with a mixing medium, your finished item is subject to the mixing medium’s shelf life. A wet product without preservatives should not be used beyond that day.
HOW DO I USE MIXFITS TO ISOLATE IRRITANTS?
Process of Elimination (Patch Test): MiXFits was designed to help you problem-solve, and that includes issues with skin staining, irritation, and/or intolerance issues. To test for any of these potential concerns, apply a small amount of product to the inner elbow or behind the ear and let sit for ten minutes. If irritation occurs, remove with soap and water. Dilute the product for use or avoid completely. If no irritation occurs, repeat test on the eye area as eyes can be more sensitive than the skin. If eye irritation occurs immediately flush or irrigate eyes with water for 15 minutes.